FAQs

 

How do I apply to join the Forum?

Please CLICK HERE  and fill out the application form.  If your application is approved you will then be sent an invoice to cover your annual subscription. You will then be added as a member to the Forum and will receive an email notification with your login details.

 

Who can apply for membership?

Academy staff members within Finance, HR and Premises.  Principals and teaching staff are not eligible for membership.

 

What is My Forum Account

This is where you can see all your information – which Forums you are subscribed to and a summary of your Forum activity.

 

Using the Forum

This system is accessed here.  Log in with the username and password you set up on initial registration.  If you have any problems accessing the members area or would like access to additional Forums please contact admin@thefdforum.co.uk.

 

Creating a new topic

Click on the relevant forum icon and this will take you to the Forum.  You can add a new topic to the Forum by either clicking on the “Create New Topic” link at the top of the Forum or scrolling down to the bottom of the page.

Enter the Topic Title and Keywords if you think this will be helpful to others searching for similar.

Post your question within the text box and click Submit.  You are also able to upload documents at this stage (maximum file size 950 KB each). If these documents are accessible on via a link, please could we advise you to use that in the first instance.

 

How do I receive Forum/Thread notifications?

You can subscribe at the top of each Forum to receive email notices of new posts on the individual Forums.  You will then be notified by email when someone posts on your forum.  If you don’t wish to receive these notifications you unsubscribe at the top of each forum. 

You can also subscribe for updates to individual posts.  If you wish to receive a notification via email that there has been a response to your post tick the box ‘Notify me of follow-up replies via email’.  Please remember that this will be to the email address used at the sign-up stage.

 

Viewing Topics

 If you are viewing topics for a period of time, you may need to refresh your browser to see the latest updates.

 

How do I amend my User Name and Account Information?

If you wish to change your username, go to YOUR FORUM ACCOUNT and on the left-hand side click on edit and you can change your details.  Please can you ensure that your username includes your Academy name within it.

 

What happens if my email address changes?

You can amend your information or change your email address from your Account Page HERE.  You should NOT change your registered email from your Academy email address to a personal address.

 

What if I have forgotten my password?

Click on the link underneath the login and you will receive an email with details of how to reset your password.  If you don’t receive this email, please check in your spam/junk folder to check that it’s not there. If you still have not receive the reset email, then please contact us and we will manually reset your password with a temporary one so that you can log in.

 

What happens at Renewal?

On your annual renewal date, an invoice will automatically be sent out.  If a Purchase Order is required a request for this will be sent out 14 days before the renewal date.  If you no longer wish to be a member of the Forum, please let us know so that we can keep our records up to date.

 

What happens if I leave the Academy?

Please let us know and we can transfer the account into a new name.  The annual fee is per academy not per person.

 

Why we set up the FD Forum

The purpose of this group is not to replace academy questions but to deal with specific enquiries and problems relating to online forms taking pressure away from the academy questions email.

 

Confidentiality

Confidentiality of the group is the key to its foundation to enable members to discuss issues and raise concerns freely.  Anyone who forwards on information or divulges details of our members will have their membership terminated with immediate effect.